Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account using Google OAuth authentication
• Subscribe to our product staging services (Starter, Pro, or Team plans)
• Make pay‑per‑use purchases through Stripe
• Make subscription payments through Stripe
• Contact us with inquiries or support requests
• Participate in surveys or promotional activities

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Device identifiers

Product Images

When you upload product images for staging:

• Your images are securely uploaded to Cloudflare R2 for cloud storage and CDN delivery
• Images are processed using Replicate API (Stable Diffusion XL + custom LoRA models) to generate backgrounds
• We support various styles for e‑commerce platforms (Amazon, eBay, Etsy, Shopify)
• We do not use your uploaded images for training AI models or improving our services
• Uploaded images are automatically deleted after 24 hours unless saved to your account
• Generated backgrounds are available for 30 days and then deleted unless saved to your account

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our AI product staging services
• Processing your product images and generating custom backgrounds
• Managing your account, credits, pay‑per‑use purchases, and subscription status
• Processing payments through Stripe
• Sending you technical notices, updates, security alerts, and support messages via SendGrid
• Responding to your inquiries and providing customer support
• Providing access to your processing history and generated backgrounds
• Implementing rate limiting (Free tier limits) and IP‑based usage tracking to prevent abuse
• Providing e‑commerce platform size presets (Amazon, eBay, Etsy, Shopify)
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share your information with trusted third‑party service providers who assist us in:

• AI Processing: Replicate API for generating backgrounds
• Payment Processing: Stripe for secure credit card payments
• Authentication: Google OAuth for user account creation and login
• Cloud Storage & CDN: Cloudflare R2 for secure image storage and fast CDN delivery
• Analytics: Google Analytics for understanding user behavior and improving our services
• Email Services: SendGrid for transactional emails

Legal Requirements

We may disclose your information if required by law or in response to valid legal process.

Data Security

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers with physical security

Your Privacy Rights

GDPR Rights (EU Users)

If you are located in the EU, you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to certain types of processing

CCPA Rights (California Users)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt‑out of the sale of personal information
• Right to non‑discrimination for exercising these rights

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how you use our site
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. See our Cookie Policy for more details.