Frequently Asked Questions

Find answers to common questions about using ProductStage.ai.

General

What is ProductStage.ai?

ProductStage.ai is an AI-powered tool that helps e-commerce sellers create professional product photos. It automatically removes your original background and places your product into a high-quality, realistic setting (like a studio or lifestyle scene).

Is it compatible with Etsy and Shopify?

Yes! We offer "Marketplace Presets" that automatically size your images perfectly for Etsy (2000px wide), Shopify, and Amazon. Our "Etsy Safe Mode" ensures your images comply with platform policies.

Pricing & Billing

How do credits work?

One credit = one generated image. If you're on a subscription, your credits refresh every month. If you buy a credit pack, they last for a year. Re-downloading an existing image does not cost credits.

Can I cancel anytime?

Yes, you can cancel your monthly subscription at any time from your account settings. You will keep your credits until the end of the current billing period.

Technical

What kind of photos should I upload?

For best results, upload a clear photo of your product against a simple background. Avoid covering the product with your hands. Smartphone photos work great!

Is there an API?

Yes, we offer an API for Enterprise users to integrate product staging into their own applications. Check our API Documentation.

Still have questions?

Contact Support